For dental practices
Every patient call answered. Every cleaning booked.
Front desks are busiest exactly when the phone rings most. SwaraOS books cleanings, intakes and follow-ups, collects deposits on the bigger appointments, and sends the intake forms, while your team stays with the patient in the chair.
You’ll reach Soul Of South, a live restaurant running the same agent on a different script. Keep it to questions; the orders it takes are real.
What it handles
- Books, reschedules and confirms appointments against your real schedule
- Collects deposits on larger treatments with a secure pay link by text
- Texts intake forms and directions after the call
- Answers insurance and hours questions without quoting benefits over the phone
- Routes emergencies to the on-call line with a summary
A call, as it happens
Thanks for calling Bright Smile Dental! How can I help you today?
Hi, I'd like to book a cleaning sometime next week.
I have Wednesday at 3 PM or Thursday at 10 AM with Dr. Patel. Which works best?
Wednesday at 3 is perfect.
You're set for Wednesday at 3 PM. I've texted a confirmation, the intake form and a $25 deposit link. Anything else?
Works with
- Google Calendar
- Stripe
Questions, answered
Can it see our actual availability?
Yes. It reads open slots from your Google calendar and only offers times that are really free, then writes the booking back. Microsoft 365 and athenahealth are in progress.
What about HIPAA?
Sensitive fields are encrypted at rest and each practice's data is isolated. We have not signed business-associate agreements with our vendors yet, so talk to us before putting patient data on it.
Does it verify insurance?
It can run an eligibility check in the background during intake and surface the result to your team. It never quotes benefits to the patient over the phone.